WhatsApp for restaurants and cafes: organize inquiries across branches
How your restaurant or cafe can organize WhatsApp: an auto reply for hours, location and menu, conversations routed to the right branch, and campaigns for offers. Try Linkly free.
العربيةRepeated questions answer themselves
Opening hours, the branch location and the menu make up most first messages. The auto reply answers them at once and hands the ones that need a person, such as events and special orders, to an agent.
Your branches in one inbox
You add branches with their locations, and the auto reply shows them to the customer before any order. Each branch's conversations go to its team, while management sees the whole picture and compares reply speed between branches.
Weekend offers
Send an offer or a new dish to your customers with Meta-approved templates and see who read it and who replied. Campaigns are available from the Regular plan upward.
Start with a small test
Connect the busiest branch's number first and measure one week: conversation volume and first-reply time, then extend to the other branches.
Before you start
- A WhatsApp Business number per branch or one shared number
- Opening hours and branch locations ready
- Replies for outside working hours
- Agents assigned to each branch
- First-reply time measured before expanding