PRICING

Linkly pricing: a clear plan for every stage of your team's growth

Start with a free 3-day trial with no card, then choose the capacity and tools your team needs. Prices are monthly or yearly and exclude VAT.

Individuals

Best for a solo business owner who needs their WhatsApp messages organized.

199SAR
/ month

Up to 1 user
WhatsApp
Very simple auto-reply (up to 6 steps)
Tags and quick replies
Approved WhatsApp template to follow up after the 24-hour window
Salla store link: orders, abandoned carts and WhatsApp updates

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WhatsApp notifications for every order and shipment status
Abandoned-cart recovery by WhatsApp message
Track orders and shipping from inside the chat
Basic report

Start the trial

Regular

Best for a growing business that needs a second channel and a small team.

349SAR
/ month

Up to 3 users
WhatsApp + Instagram + Telegram + Email
300 marketing messages/month
100 promotional emails/month
Everything in Individuals
Auto-reply up to 15 steps and work hours

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2 teams and automatic routing
Templates, campaigns and tag-based segments
AI assistant with your own API key
Automatically send the customer their nearest branch (up to 30 branches)
Sales pipeline and escalation (30 min)
Basic reports

Try the Regular plan

Best for most teams

Small Enterprises

Best for a team that needs automation, audience segments, and an AI Assistant.

599SAR
/ month

Up to 6 users
WhatsApp + Instagram + Telegram + 5 more channels
700 marketing messages/month
250 promotional emails/month
Everything in Regular
Multiple teams, automation and routing rules

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AI assistant (50 requests/day) and knowledge base (50 entries)
Recurring campaigns and campaign-engagement segments
Nearest-branch reply (up to 65 branches)
Adjustable escalation and operations center
Performance and SLA reports

Try the Small Enterprises plan

Large Enterprises

Best for multiple teams that need more channels and integrations.

899SAR
/ month

Up to 8 users
WhatsApp + Instagram + Telegram + 9 more channels
1,200 marketing messages/month
500 promotional emails/month
Everything in Small Enterprises
Product catalog and buying on WhatsApp (up to 300 products)

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AI assistant (100 requests/day) and knowledge base (200 entries)
Nearest-branch reply (up to 100 branches)
Developer API, webhooks and integrations
Excel export and priority support

Try the Large Enterprises plan

Build your plan

Tailored to you

No fixed price · a custom quote after you contact us

Number of users by agreement
Every available channel: WhatsApp, Instagram, Telegram, Facebook, Gmail, YouTube, LinkedIn, Snapchat, SMS and more
Unlimited marketing messages and recurring campaigns
1,000 promotional emails/month or by agreement
Advanced customer segments, reports and Excel export
Automation and bots with unlimited steps and nodes

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Product catalog and buying on WhatsApp, sized to you
Branches and nearest-branch replies, sized to you
Knowledge base and AI assistant with limits that fit you
Automatic conversation escalation
Salla store integration (Zid and Shopify coming soon)
Conversion events to Meta, Snapchat and TikTok
Developer API, webhooks and integrations
Custom white-label branding
Dedicated account manager and instant VIP support

Prices exclude VAT. 15% VAT is added on the payment page.

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Swipe the table sideways to see every plan

Feature	Individuals199 SAR / month	Regular349 SAR / month	Small Enterprises599 SAR / month	Large Enterprises899 SAR / month	Build your planOn request
Essentials
Users	1 user	3 users	6 users	8 users	By agreement
Shared inbox	✓	✓	✓	✓	✓
Customers	✓	✓	✓	✓	✓
Tags	✓	✓	✓	✓	✓
Quick replies	✓	✓	✓	✓	✓
Approved WhatsApp template to follow up after the 24-hour service window	✓	✓	✓	✓	✓
Channels
WhatsAppMessages, templates, campaigns	✓	✓	✓	✓	✓
InstagramDMs and comments	—	✓	✓	✓	✓
TelegramBot messages	—	✓	✓	✓	✓
EmailSend and receive (Gmail)	—	✓	✓	✓	✓
Facebook MessengerPage messages	—	—	✓	✓	✓
Google Business ProfileCustomer reviews and replies	—	—	✓	✓	✓
Meta Lead AdsLead forms	—	—	✓	✓	✓
TikTokPending TikTok messaging approval	—	—	Coming soon	Coming soon	Coming soon
YouTubeVideo comments	—	—	—	✓	✓
LinkedInPost comments	—	—	—	✓	✓
SnapchatLead forms	—	—	—	✓	✓
SMSSending only	—	—	—	✓	✓
X (Twitter)DMs and mentions	—	—	—	—	✓
Auto-reply
Auto-reply bot	Simple (up to 6 steps)	Up to 15 steps	Unlimited	Unlimited	Unlimited
Work hours and off-hours reply	—	✓	✓	✓	✓
AI assistant	—	With your own API key	50 requests/day	100 requests/day	By agreement
Knowledge base	—	—	Up to 50 entries	Up to 200 entries	By agreement
Team and operations
Teams and routing	—	2 teams	✓	✓	✓
Escalation of unanswered chats	—	Fixed 30 min	Adjustable	Adjustable	Adjustable
Automation and routing rules	—	—	✓	✓	✓
Operations center	—	—	✓	✓	✓
Reports	Basic	Basic	Full (agents, teams, SLA)	Full + Excel export	Full + Excel export
Marketing and sales
Templates	✓	✓	✓	✓	✓
Marketing campaigns	—	300 messages/month	700 messages/month	1,200 messages/month	Unlimited messages
Scheduled recurring campaigns	—	—	✓	✓	✓
Customer segments	—	By tags	Advanced (campaign engagement)	Advanced	Advanced
Conversion events to ad platforms (campaign optimisation)	—	—	Meta only	Meta, Snapchat and TikTok	Meta, Snapchat and TikTok
Salla integration: orders, abandoned carts and WhatsApp updates	✓	✓	✓	✓	✓
WhatsApp order and shipping notifications (Salla)	✓	✓	✓	✓	✓
Abandoned-cart recovery by WhatsApp (Salla)	✓	✓	✓	✓	✓
Order and shipping follow-up from the chat (Salla)	✓	✓	✓	✓	✓
Zid integration (products, orders, coupons)	—	—	—	Coming soon	Coming soon
Shopify integration (products and orders)	—	—	—	Coming soon	Coming soon
Send the customer their nearest branch	—	Up to 30 branches	Up to 65 branches	Up to 100 branches	By agreement
Product catalog and buying on WhatsApp	—	—	—	Up to 300 products	By agreement
Developers and enterprise
Ad-platform integrations (receiving leads)	—	—	—	✓	✓
API and webhooks	—	—	—	✓	✓
Custom white-label branding	—	—	—	—	✓

Prices exclude VAT. 15% VAT is added on the payment page.

What do the prices cover?

Free trial: 3 days starting when you create your account, on the plan you pick (except “Build your plan”), with no card. When it ends, you choose a plan and pay to keep using the dashboard.
Marketing messages: An allowance for the campaign messages you send from Linkly; replying to customer conversations never uses it. It is added with each subscription payment (12 months’ worth with yearly billing). If it runs out, the rest of a campaign stops sending until you top up or your subscription renews.
VAT: Displayed prices exclude VAT (15%). It is added on the payment page for every subscription and top-up, and shown on the tax invoice with our VAT number.
Meta fees for WhatsApp: Template message fees charged by Meta, if any, are not included in the plan; you pay them to Meta directly through the payment method on your own WhatsApp Business Account.
Channel connection and setup service: We help you connect your channels to your existing accounts as part of your subscription. The optional setup service (500 SAR one time) is for businesses without a Facebook or Meta Business account: we create the account and connect WhatsApp Business end to end.

FAQ

Questions about pricing and plans

Can I use more than one employee?+

Yes. Add employees and set their roles, teams and permissions from one dashboard.

Can I connect my existing WhatsApp number?+

It depends on the number's status and Meta's WhatsApp Cloud API requirements — we help you review the connection path.

Do I need a new WhatsApp number?+

Not always. We review your current number's status first, then decide the best path.

Do you support the WhatsApp Business API?+

Yes, the operational connection is built on Meta's official WhatsApp Cloud API.

Is there an API?+

A developer API and webhooks are available from the Large Enterprises plan and up.

Can I cancel my subscription?+

Cancellation can be scheduled for the end of the current period from the billing screen.

FAQ · Blog

PRACTICAL GUIDES

Before you choose, read how Linkly is used

A shared WhatsApp inbox for your support team

Set up a shared WhatsApp workflow: check connection requirements, choose team capacity, assign conversations and verify messaging costs before launch.

Organize Instagram conversations and follow-up

Turn Instagram enquiries into a clear support workflow. Review connection permissions, team routing, testing and plan capacity before getting started.

Connect Salla orders to WhatsApp updates

Understand Salla order updates, WhatsApp notifications and abandoned carts in Linkly, how they differ from the product catalog, and what to test before launch.

WhatsApp Business campaigns with approved templates and clear results

How to send a WhatsApp campaign: a Meta-approved template, an audience from a file or segment, a clear cost before sending, and tracking of who received, read and replied.

WhatsApp auto reply: a welcome, options and a handoff to your team

Build an auto reply that welcomes customers, shows options and hands them to the right team, then learn when to add rule-based automation and the AI assistant. No coding.

WhatsApp for restaurants and cafes: organize inquiries across branches

How your restaurant or cafe can organize WhatsApp: an auto reply for hours, location and menu, conversations routed to the right branch, and campaigns for offers. Try Linkly free.

WhatsApp for clinics and health centers: organized patient inquiries

How your clinic can organize patient inquiries on WhatsApp: a shared inbox for the reception team, an auto reply outside hours, and permissions that decide who sees what. Try Linkly free.

Try the right plan free for 3 days

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